01 · Window
30 days from purchase.
Eligible orders can be returned within 30 days of the purchase date for a full refund.
Returns & exchanges
Changed your mind? That’s okay.
We want you to be happy with what you ordered. Eligible merchandise can be returned within 30 days of purchase for a full refund.
The item must be unworn, unwashed, unaltered or unused, and in sellable condition. Start with us before sending anything back so we can provide the correct return authorization and return address.
- 30 days from purchase
- Full refund for eligible returns
- Tracking recommended
At a glance
Three things to know before you send it back.
Returns are easiest when the item is still in returnable condition and the package can be traced from you back to the return destination.
02 · Condition
Keep it sellable.
Returned merchandise must be unworn, unwashed, unaltered or unused, and remain in sellable condition.
03 · Refund
We’ll email you when it’s done.
Please allow 2–4 business days for processing after the return is received. We’ll send an email once the refund has been issued.
Return process
A return should not need a scavenger hunt.
Contact us first. We’ll provide the authorization, the correct return address, and the instructions for your return.
Get in touch.
Contact customer service and let us know that you would like to make a return.
Get the return details.
We’ll send your return authorization, return address, and instructions by email. Follow those instructions for the return.
Send it with proof.
Use a shipping method that provides proof of delivery or a tracking number. Value Yoga is not responsible for lost returns.
Use the return address in your authorization instructions. That is the address supplied for your return process.
International returns
A quick note if you’re returning from outside the U.S.
We currently do not generate return labels for international shipments. Customers are responsible for arranging the return shipment and covering the return shipping cost.
Non-delivery exceptions
When a refund is not issued.
The current return policy excludes refunds for certain cases where an order does not arrive because of the circumstances below.
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Factors within your control
For example, providing an incorrect shipping address.
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Exceptional circumstances outside Value Yoga’s control
Examples in the current policy include an order not clearing customs or a delay caused by a natural disaster.
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Other exceptional circumstances outside Value Yoga’s control
The existing policy also reserves this exclusion for other exceptional circumstances beyond Value Yoga’s control.
Quick answers
Before you send it back.
The details people usually need before starting a return.
Where do I send my return?
Contact customer service first. We’ll send you the return authorization, the correct return address, and the instructions to follow.
Can I return something I’ve worn or washed?
Returned merchandise must be unworn, unwashed, unaltered or unused and remain in sellable condition.
How long does the refund take?
Please allow 2–4 business days to process the return after it is received. You’ll be notified by email once the refund has been issued.
Should I ship my return with tracking?
Yes, we recommend using a shipping method with proof of delivery or a tracking number. Value Yoga is not responsible for lost returns.
Do you provide international return labels?
Not currently. International customers are responsible for arranging the return shipment and paying the return shipping cost.
What if I want an exchange instead?
Contact us before sending anything back. The published policy does not provide a separate self-service exchange process, so customer service can give you the appropriate next step.
Need help?
Tell us what happened. We’ll help you find the next step.
If you have a return, exchange question, or another order problem, send us the details through the Contact page.
Value Yoga · Albuquerque, New Mexico, USA · Operated by Manyany LLC.